Koodo Community



My phone was activated but I can't use my phone?

I just hooked up with koodo and bought the 15 dollar text only plan. Either I have the sim card upside down or how long after activation does it take before my phone is active?

3 replies

Userlevel 6
It shouldn't take long - for me it's typically taken between 15mins & 2hrs. Have you rebooted your phone? Which phone is it?
Userlevel 1
It should be almost instant. You might need to restart the phone, but otherwise it should work right away. Maybe something was done incorrectly during the activation?
Userlevel 5
Is your SIM card inserted properly? Maybe it's a faulty SIM card as well...