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my phone does not work!


hi, my phone does not work, its a blackberry and i can not do anything with it. i can not text, i cant use bbm, i cant even make calls, i can do nothing. i have paid the bill and also my bill seems very high and i dont even use it very much. can you please mabie fix this? thank you.

6 replies

Hi Karisa. First of all , did you turn your phone off for few minutes an then on ? Also, how many signal bars do you see on your phone ?
Userlevel 7
Get it solved ! wrote:

Hi Karisa. First of all , did you turn your phone off for few minutes an then on ? Also, how ma...

What BlackBerry do you have? Are you getting any error messages? Have you accidentally enabled flight / airplane mode?
Get it solved ! wrote:

Hi Karisa. First of all , did you turn your phone off for few minutes an then on ? Also, how ma...

you're not alone!!! my iphone 3Gs just activated this morning on prepaid, all paid, but got no signal at all. any help please
Userlevel 7
Get it solved ! wrote:

Hi Karisa. First of all , did you turn your phone off for few minutes an then on ? Also, how ma...

Same question Oly, is this a koodo iPhone? If not follow these steps... http://koodomobile.com/en/on/switch2koodo-step-3-d.shtml Did you accidentally enable flight mode? Is it set to use 3g also and not 2g / gsm only?
Userlevel 1
Get it solved ! wrote:

Hi Karisa. First of all , did you turn your phone off for few minutes an then on ? Also, how ma...

Little reminder Karisa! you did post this post choosing Praise section, it should be put under Question, coming to your BB that seems not working Like Chad & GIS pointed out: 1. take out flight mode 2. powercycle phone after pulling out battery/sim 3. Tap manage connections 4. Mobile Network should be turned on 5. Tap mobile network options, select 3G on Network mode, manual on Network selection mode, handset should scan to find Koodo, if not found, pls call 1-866-995-6636 X6
Hi Karisa is it working already?

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