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My blackberry Q5 will receive text messages but I cannot send them? I can however, send and receive BBM messages.


I can type in message to recipient but it will not send when I try to send it.
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Best answer by Matthew 30 December 2014, 21:12

Have you tried powering the device off and back on? When the device is turned off, try taking the sim card out(Located on the right hand side of the device under a little flap)and then put it back in before powering the device back on. If that doesn't work it could be the Blackberrys software, so a factory reset could help. NOTE: DOING A FACTORY RESET WILL DELETE EVERYTHING OFF YOUR PHONE(pictures, contacts etc...) No guarentees. If it doesn't work bring it to a koodo kiosk or a multi-carrier retailer like Walmart or The Mobile Shop(inside of Superstore) and let them take a look at it 🙂.

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Have you tried powering the device off and back on? When the device is turned off, try taking the sim card out(Located on the right hand side of the device under a little flap)and then put it back in before powering the device back on. If that doesn't work it could be the Blackberrys software, so a factory reset could help. NOTE: DOING A FACTORY RESET WILL DELETE EVERYTHING OFF YOUR PHONE(pictures, contacts etc...) No guarentees. If it doesn't work bring it to a koodo kiosk or a multi-carrier retailer like Walmart or The Mobile Shop(inside of Superstore) and let them take a look at it 🙂.

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