So I have had my BlackBerry Z10 since March and only now am I having a problem. I can not receive or send picture messages. I do have data and unlimited MMS and text. I have restarted my phone at least 10 times, taken out the SIM card about 4 times, and tried unconnecting and reconnecting my service and data stuff, around 3-5 times. A message comes up under the picture that won't send is "General Problems". It is starting to drive me nuts. I have to wait till I can call Koodo, but is there anything I can do to try and fix it besides what I have already tried?