I just currently came back from wanting to upgrade my phone and was SHOCKED to find that Koodo is more expensive than Bell, Telus, Rogers and Virgin. One of the main reason for Koodo in the first place was to provide low cost, problem free cellular service to Canadians and now its more expensive than any of the provider including there owner, Telus. Koodo's call and data plans are also equal to or higher than all other services providers and they don't have Canada-Wide coverage as they say. Don't be fooled by the coverage map like I was.
I have canceled one of my lines already today and porting the other two lines this week to save approx. 35.00 per month ne. Koodo's customer service at the store or by phone has also become poor which is evidence of problems behind the scenes.
Anyone looking for new or upgrade service I would strongly suggest going to another provider like I am. I just spent over 4 hours at a mall talking to all providers and options, Koodo is one of the highest.