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Keeping old BB add-on when switching to new BB Q5


I have a BB Curve and an old BB Connect Plus (2GB) add on. If I switch to the BB Q5, can I keep the old add on?

15 replies

Userlevel 5
Judging from the name of the feature probably not. Some data packages are able to be carried forward to the Q5 (and non blackbery devices) but those are typically ones without special blackberry names. Usually the ones with BB names (such as BB Social Networking) are not able to be carried forward, and I would assume because of the name of your feature it probably cannot be carried onto a non legacy BB device. That being said there's the odd Koodo employee on here, and their knowledge and resources are a little better than mine in this situation. Hopefully one of them can chime in soon, but as of right now I wouldn't get your hopes up. EDIT: There Timo (one of the employees I was thinking of) beat me by seconds with better news!
Userlevel 7
Badge +4
I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add ons will not however.
Userlevel 5
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Was hoping you'd comment, and you beat me by seconds!
Userlevel 7
Badge +4
Jorden wrote:

Judging from the name of the feature probably not. Some data packages are able to be carried f...

Does that make me the [i]odd Koodo employee then? I always thought that was Zaphod...
Userlevel 5
Jorden wrote:

Judging from the name of the feature probably not. Some data packages are able to be carried f...

Oh Timo you're just [i]special 😉 But honestly aren't we all just a little odd on here 🙂
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

This sounds promising. Is the BB Q5 a "BB 10" phone?
Userlevel 7
Jorden wrote:

Judging from the name of the feature probably not. Some data packages are able to be carried f...

DFTBA
Userlevel 7
Badge +4
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Yes, it is.
Userlevel 5
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Yes, at this point anything that is Q# or Z# (like Q5, Q10, Z10, Z30) are all BB10 phones as they are running software that starts with a version number of 10.
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Thanks for this. It sounds like it might be worth my while to make the switch.
Userlevel 5
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Yup certainly seems like you have a good old plan that will work, and the Q5 should be much better than any of the older curve models!
Userlevel 7
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

It is. I just got one last week. I'm really happy with it. I'm kinda a BlackBerry fanboy so that's my disclaimer.
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Would I be able to keep my old $15 Canada-wide plan, too?
Userlevel 7
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Yes.
Timo Tuokkola wrote:

I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add on...

Just to let you all know, I switched to a BB Q5 and kept my old plan and logins. I continue to be impressed with Koodo's service. Keep it up!

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