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I have unlimited anytime minutes add on - why was I charged for long distance rates?

Unlimited anytime minutes - does that mean I can make and receive long distance calls?  Especially when its a $20 add-on?

2 replies

Userlevel 7
Badge +4
Were the calls from within Canada to a person also within Canada?
Userlevel 4
Hello Angela,

With the $20 Unlimited Anytime add-on, you have unlimited Canada-Wide minutes if your plan already includes Canada-Wide minutes.

If you have an older plan that includes local minutes, your Unlimited add-on will also be local.

This option does not include outgoing long distances outside of Canada but incoming long distance calls from outside of Canada are considered as regular incoming calls.

Hope that helps 🙂