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how to activate my data?


hello people, i just switched to the canada wide data plan 30. i was wondering how i can activate my data on my Blackberry bold 9790. the phone was originally a rogers phone but i had it unlocked. all other services work (like call display etc.) but i cant go on the internet/send bbms. do i have to wait for the data to register or is there something i have to do? i have my data services on in the mobile services.

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Userlevel 7
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Step 1: make sure you have the blackberry version of the plan (has BB at the end) Step 2: go to options->device->advanced system settings->tcp ip and change the apn to bb.koodo.com. Step 3: go to options->device->advanced system settings->host routing table, press the menu button and choose register now. Step 4: reboot phone. You should receive a message indicating that the phone has been registered with RIM. Your data should now be working.
Timo Tuokkola wrote:

Step 1: make sure you have the blackberry version of the plan (has BB at the end) Step 2: go...

i did what you said but i got no message, my plan does not say BB at the end but when i signed up for it it asked me the kind of phone i had and i selected the blackberry and andriod plan.
Userlevel 7
Badge +4
If the plan does not have the bb at the end it is not the blackberry version. This likely happened because koodo's systems do not tend to recognize unlocked (non-koodo) blackberries as blackberries. Call customer service (or tech support) and let them know what's going on. They should be able to switch you to the right version free of charge. Once you are on the right version of the plan you should be able to register the phone with no problems.
Timo Tuokkola wrote:

If the plan does not have the bb at the end it is not the blackberry version. This likely happen...

thank you very much, they were able to sort things through, cheers!

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