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help i have doctor appointments and this is my onlu phone.


i tried to upgrade my phone on home ccomputer. the phone will not turn on or off,the blachberry word comes up the bar fills but will not open into the phone. its been in repair for two days. can i not just upgrade and get a new phone

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Userlevel 5
HEY BRIE depending on your tab balance, if your in the negative balance you just pay off the negative balance off of the tab at the store, if you dont have a negative balance, then you can just upgrade and not pay anything for the new phone. just go down to the store and they will help you out ! 🙂
Userlevel 7
Badge +4
HippieLongstocking wrote:

HEY BRIE depending on your tab balance, if your in the negative balance you just pay off the neg...

You wouldnt actually be able to pay off your tab balance unless you cancel your account. What would happen is you would purchase a new phone and apply any tab room to that new phone. You will only have to pay any remaining amount after you reached the limit of that Tab. If you have a Tab S, you do have the option to upgrade to a Tab M (but your plan must be $30 or more) or to a Tab L (but you must choose a Tab L plan)

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