Koodo Community

getting error um1 or um2

  • 8 November 2013
  • 3 replies

having a issue. whenever i go to make a call all i get is error um1 or um2. i can take incoming calls just fine. any idea?

3 replies

Userlevel 2
Did you re-root your phone?
hello yes i have rebooted the phone. i also pulled the sim out for good measure.
Userlevel 4
Is your Call Settings, do you have the country code as Canada? Sounds like it is appending +XX instead of +1 in front of your outgoing number, which will give you um1 errors