Phones go missing all the time and it can be a pain to either search the entire house for it. It's also inconvenient to try to find someone to call/text the missing phone. My suggestion is to add a feature to the Koodo website. Allow customers who have logged in to click a button to have a text message (or call) placed to their phone. Allowing logged in users to "ping" their phone through the Koodo website will make it much easier to find missing phones.