Koodo Community

Data Roll Over


Userlevel 5
I still can't fathom why KOODO/TELUS don't/won't offer 30 days Data Roll-Over.

We have SFD that give us [i]"live/up-to-date" Data usage; what technical set-up is need to implement the Roll-Over system.

I'm not talking about infinite carry-over; but 30/60 days or more. 

Exp: the client have 6GB and only used 4.5GB this cycle. Next cycle there's a 1.5GB (a) rolled over; the client can use ALL his 6GB and only then the system tap in the 1.5GB carried-over Data. But if the client only used 5GB on the 2nd cycle; the remaining 1GB (b) is carried-over to the 3rd cycle and the 1.5GB (a) is scrubbed.
Basically you have 30 to use the rest of you data from the previous month of it's lost (Option 1).
Or Koodo/Telus can create a [b]"Stash" of unused Data for the last 6/12 months (Option 2)

T-Mobile and AT&T does is in the US (https://www.cnet.com/news/at-t-brings-back-rollover-but-this-time-its-all-about-data/)

11 replies

Userlevel 7
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If you go back this has been suggested many times and Koodo doesnt seem to want to implement it. You want Rollable data they have prepaid basically
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Telus already owns Public Mobile which does exactly this and they keep sending PM customers offers to come over to Koodo.
Userlevel 7
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Mats wrote:

Telus already owns Public Mobile which does exactly this and they keep sending PM customers offer...

Not really. Your data does not roll over from one interval to the next. You have a bucket lasting 3 months which you can use in any fashion you please during those three months.
Userlevel 7
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Mats wrote:

Telus already owns Public Mobile which does exactly this and they keep sending PM customers offer...

@david yes and no--plan data does not roll over at Public Mobile, but add-on data does--it stays on your account until consumed.  Bit of a mixed bag.  [I'm a PM ex-pat, was there for about 2.5 years until migrating 5 weeks ago or so]
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Mats wrote:

Telus already owns Public Mobile which does exactly this and they keep sending PM customers offer...

@David lol ok not a roll over, its a bucket for 90 days which is basically what TJ has suggested.
Userlevel 7
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Mats wrote:

Telus already owns Public Mobile which does exactly this and they keep sending PM customers offer...

No, TJ has suggested each month roll into the next. Even the PM offer expires at the end of 90 days, without roll over.
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Mats wrote:

Telus already owns Public Mobile which does exactly this and they keep sending PM customers offer...

Ok got it. Thanks Dave.
Userlevel 5
Once one of the competitor decide to be bold and introduce Data Rollover I'm sure they will scramble to catchup.
They used to be innovators now they just [i]seat on their past glories (Tab, No Contrat) and forgot to keep improving....
Userlevel 7
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@TJ you can't fathom why they don't want to offer rollover data?  Honestly?  I highly doubt it's a technical roadblock, it's all about the ARPU and other metrics.  Unused data rollover would cut into profit margins, which is generally desirable to customers but undesirable to the carrier.  
Userlevel 5
srlawren wrote:

@TJ you can't fathom why they don't want to offer rollover data?  Honestly?  I h...

yes, I'm sure it's a question of profit margins and they want every little cents but don't tell me AT&T and T-Mobile in the US are doing it for charitable reasons. Because even with data rollover and "unlimited data*" (30GB on LTE, anything over 30GB pass throught 2G Network); those companies had [b]records profits in 2016 and 2017.

Yes I will give you that there's more souls living south of the borders but image the appeal and the new clients influx if you're proposing something[i] better then the competition by [b]miles.....
Remember when Koodo introduced the TAB and Canada-Wide plans, people were jumping ships because they were fed-up with 3 years contracts and LD charges. This forced the industry to change and [b]now everyone have Can-Wide and a version of the TAB. Koodo  push those industry changes by their Innovation and Bold ideas; 5 years ago a plan with 100/250 MB was over 50$ now 6GB for 49$ (Koodo, Fido, Virgin Mobile and more...) and no more LD in Canada.

Maybe I'm too much of an optimist dude but I still believe the only things need to change the world is a few dedicated humans (bold leadership and innovative people). 
Userlevel 2
Id jump ship to the first carrier that offers data roll over. If Koodo was the first to implement they d have a lot of new customers. Technically the data is paid for.

Cut into profits...yes, but ppl will get used to having more and using more, people would end up needing more and probably have to upgrade plan or get data addons.

Probably cut less into profits if they only offer it on new 2 year contracts and or for existing customers use it like an upgrade or plan addon for $5 /month. Or if they want to fool the new customers, just say free with plans but they adjust plans to be $5 more to be included in the total cost.

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