Koodo Community

Cant stop APP adds!

I downloaded an App from Black Berry, now I am receiving a daily message asking me to download an app called network booster how do I stop these messages? Blocking doesn't work so what do I do??

10 replies

Userlevel 7
Badge +4
DID you delete the app you downloaded that caused it?
Yes I did but I still get them.
Userlevel 1
Did you download any other apps around the same time?
Userlevel 3
Hey Richard! You mentioned deleting the app but did you happen to re-download it by any chance? As that may be the only explanation you're still getting the messages. ________________________ If you see a good answer, give it a
No never re-downloaded and have not downloaded any other apps!!
Userlevel 1
I would do factory reset.
I'll give it a try.
Userlevel 1
I'll give it a try.Don't forget to BACK UP YOUR PHONE FIRST!
Userlevel 5
I'll give it a try.Although it's possible the backup will restore whatever's causing the ads to appear. A fresh reset might be needed. If that's the case make sure you back up just the really important things like contacts/pictures
I'll give it a try.OK