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Cannot Recieve Picture Messages on my Blackberry 9300!!


My phone has suddenly decided to stop recieving picture messages. I do have a data plan, the APN is enabled and set to bb.koodo.com and my phone is registered. I have also tried a battery pull. Can someone tell me what to try next?!

4 replies

Does your data work?
Userlevel 7
Tru deleting old messages. Have you pulled the battery and restarted it
Yes my data works, I've deleted older messages and pulled the battery. Still nothing. Is it normal to suddenly stop receiving picture messages?
Userlevel 2
Rosa McMillan wrote:

Yes my data works, I've deleted older messages and pulled the battery. Still nothing. Is it nor...

Hey Rosa, what I would recommend at this point would be to contact our Technical Support team(*611 Option 6) for assistance with your picture messaging. They are open until 9 pm your local time 🙂.

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