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Canada Becomes Unlocked


Userlevel 2
It's December 1, 2017 and as per the CRTC, all phones sold in Canada must be unlocked without charge by the carrier. Already own a phone? It too must be unlocked without charge as well.

Have you requested your phone be unlocked by Koodo yet? What's the procedure you had to go through to get your phone unlocked? How was your experience?

#crtcwirelesscode

18 replies

Well, Koodo has been unlocking phones for free for more than three weeks now. If you left your unlocking to today, Koodo is going to receive "higher than expected call volumes" as if they ever receive "expected call volumes." So just go get your phone unlocked by TELUS instead. Public Mobile might also be quicker than Koodo.
Userlevel 2
Oh really? Hmmm...I asked them on their Facebook page a while back about unlocking my phone rather than having to wait until December 1st. They responded that they would not and that they would be following the CRTC decision to unlock them on the 1st. So yeah, now they are going to get slammed and so much resources are going to be taken up just to unlock phones. So dumb.

What needs to be in place is an automated system, but hey, what do we know? lol
Userlevel 7
Badge +4
Marty McFly wrote:

Oh really? Hmmm...I asked them on their Facebook page a while back about unlocking my phone rathe...

They were keen on the December 1st date for awhile but on November 9th they decided to start waiving the fee.
Userlevel 2
Marty McFly wrote:

Oh really? Hmmm...I asked them on their Facebook page a while back about unlocking my phone rathe...

I must have missed that email.
Userlevel 7
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Marty McFly wrote:

Oh really? Hmmm...I asked them on their Facebook page a while back about unlocking my phone rathe...

Don't think an email was sent out, or I didn't receive one either. If that was sarcasm then ignore my response lol.
Userlevel 2
Marty McFly wrote:

Oh really? Hmmm...I asked them on their Facebook page a while back about unlocking my phone rathe...

lol, no email.
Userlevel 7
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So to sum up, just contact koodo and they will unlock the device.
Userlevel 7
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Dennis wrote:

So to sum up, just contact koodo and they will unlock the device.

Via FB preferably@www.m.me/Kodoo
It was mentioned that Telus would also unlock your phone. Is this for Koodo customers? If so, can one go to a Telus store? Thanks
Userlevel 7
Badge +4
ns wrote:

It was mentioned that Telus would also unlock your phone. Is this for Koodo customers? If so, can...

Do you need a Telus account for that?
ns wrote:

It was mentioned that Telus would also unlock your phone. Is this for Koodo customers? If so, can...

Thanks
ns wrote:

It was mentioned that Telus would also unlock your phone. Is this for Koodo customers? If so, can...

Dont they need to give you a code though?
Userlevel 7
Badge +4
ns wrote:

It was mentioned that Telus would also unlock your phone. Is this for Koodo customers? If so, can...

Not for iPhones, for Android phones they do yes.
I had no problems unlocking it via Facebook Chat last week.   Really quick actually.
Userlevel 2
Carolyn Ibis wrote:

I had no problems unlocking it via Facebook Chat last week.   Really quick actually.

What info did you provide?
Carolyn Ibis wrote:

I had no problems unlocking it via Facebook Chat last week.   Really quick actually.

Just my IMEI #, although I had to give them permission first to access my account.  They then gave me a free unlock code.
Userlevel 2
Carolyn Ibis wrote:

I had no problems unlocking it via Facebook Chat last week.   Really quick actually.

Good to know. I like simple. 🙂
Carolyn Ibis wrote:

I had no problems unlocking it via Facebook Chat last week.   Really quick actually.

tried to contact through Facebook ... 3hrs later... no reply
called koodo... 20min later... phone unlocked!

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