Koodo Community


Broken Phone and Koodo Tab

Often times a broken phone is not covered by warranty such as drops or spills. This can be a very stressful time for phone users in need of a new phone. It would be nice if the Koodo tab could be reset to zero under these circumstances, within reason. For example, if there is less than $150 on the tab and this phone breaking event happens then it would be reset to zero, otherwise 150$ of the tab is forgiven if it is larger. Perhaps a limit to once a year would also be in place as well. Either way, it is a good opportunity for Koodo to look like a hero!

1 reply

Userlevel 3
Hey Brandon!

Thanks for submitting the idea. We actually have an Extended Warranty Program for this.

Check it out and see if it meets your needs http://koodomobile.com/en/on/extendedwarranty.shtml