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Blackberry update 10.3.3.1435 - bluetooth won't turn on


Since the recent update, bluetooth won't turn on and stay on - it's a Blackberry Classic. 

7 replies

Userlevel 7
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Give it a restart see if that fixes it.
I have restarted it a dozen times with no luck
Userlevel 7
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The next step is from 0-100 Real quick: use BlackBerry Link or an autoloader to reinstall the os. Make a backup of course
Can you give more detailed steps how to do that?
Userlevel 7
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Launch BlackBerry Link. Note From the Windows desktop, click Start > All Programs > BlackBerry > BlackBerry Link. Using the provided USB cable, connect the BlackBerry 10 smartphone to the computer. Click the computer tab (located in the lower-left). Note The name of the tab will vary depending upon the name of the computer. Click Settings ( Settings icon gear icon located in the upper-right). From the 'Reload Device Software' section, click Reload. Review the disclaimer then click OK to confirm. Note The BlackBerry 10 smartphone will restart. From the 'Confirm device to be reloaded' screen, click Yes to confirm. From the 'An updated version of BlackBerry®️ Device Software is available' screen, click Get Update. Click Install Update to confirm. Caution The reload process may take up to 1 hour to complete. Do not disconnect the BlackBerry 10 smartphone from the computer until completed. From the 'Your software update is complete' screen, click Close https://www.verizonwireless.com/support/knowledge-base-75091/ With the autoloader plus a wealth of all knowledge RE blackberry: http://forums.crackberry.com//bb10-tips-how-faq-f295/how-install-os-via-autoloader-sachibar-812685/
Thank you Goran!!!
Userlevel 7
Badge +4
minion7343 wrote:

Thank you Goran!!!

So it fixed it then? Glad to be of help!

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