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Blackberry has died


My blackberry has died, it wasn't holding a charge, would shut off randomly and cannot handle receiving calls, it just shut off. I've done everything I can and now am frustrated, is there an option where I can upgrade to a new phone? I only got it the Xmas before last. (2012)

8 replies

Userlevel 6
Badge +4
Hi there... Of course you have options... Check the phones Koodo is offering, decide on one, and then you can use your TAB again to get a brand new phone... It is important to know that your existing TAB needs to be paid off in order to upgrade.... If you go to a Koodo shop you will have the option to pay the existing TAB in store or get it added to the next bill.... Remember that Koodo know offers 3 different types of TAB's, this means, more options to have an amazing phone...!
Userlevel 7
Sure you can. Log into Self Serve and see your Tab balance. That will be repaid either through SS or at the kiosk (invoiced out to you) so you can start fresh with a new phone. All of these now have a 24 month guarantee: The "classic" Tab of -150 (now called Tab small), and keep your old plan. The best phone for $0 with this option is the Moto G followed closely by the Desire 601. Please do not get the Ace II X. Tab Medium gives you up to -300 on a phone. This would be the best option for the S III, (getting a bit old now) or Nexus 4, if you call ahead and find one. S4 is an option too, and is at a decent price. For Tab M, you must have a $30+ base plan (old ones can be kept if they meet this requirement) and you'll have a $5 Tab charge until the Tab clears. Don't bother with Tab L unless you live in MB/SK lol
Userlevel 4
Alternatively, a new battery on ebay will run you a couple bucks
Userlevel 7
Ry wrote:

Alternatively, a new battery on ebay will run you a couple bucks

I think that's only a bandaid. Considering the age/state of the device, she's better off upgrading it.
Userlevel 4
Ry wrote:

Alternatively, a new battery on ebay will run you a couple bucks

The phone is not even 16 months old. Besides, batteries degrade after a year, some more than others.
Userlevel 7
Ry wrote:

Alternatively, a new battery on ebay will run you a couple bucks

"Not even" 16 months when in smartphone terms, that's getting pretty old. I consider the S III old (coming up on 2 years since release) even though it's still relevant with Koodo because they're selling like hotcakes at the clearance price - I'm not saying it's BAD, just getting outdated. Plus I'm guessing this wasn't a Bold, which was the only way to go for BB after they launched that line - it's more than likely the Curve 9300 or 9320, both were reported glitchy and I had more DOAs of the 9320 than any other phone next to the Ace.
Userlevel 4
Ry wrote:

Alternatively, a new battery on ebay will run you a couple bucks

True, I don't disagree with your statement. It's kinda of bizarre times we live in where the expectation is to upgrade (or last) every ~18 months but only recently a 24 month tab was implemented. That all said, some people can't move phones as quickly as they might like. I was simply suggesting a low cost potential solution. There could be other factors at play, like she might have a BlackBerry social plan, so switching platforms may increase monthly costs as well.
My BB is a 9320 I'm pretty sure. I'm 100% fed up with it.

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