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blackberry dtek60 attachments not opening in text and email messages, any suggestions?

  • 13 February 2017
  • 2 replies

Attachments such as.jpgs opened on my old Blackberry Z10, but not with the new one

2 replies

Userlevel 7
Badge +4
What is the error message you are getting? Here are some possible solutions: 1) Restart your phone 2) The attachment may be too big 3) The dtek60 doesnt have a built in word or excel viewer so you will have to download one from the app store.
Userlevel 7
I would also try removing your email account and adding it to the phone again.