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Am I using Blackberry Social or Data


Can Koodo tell what programs or APPs are being used that use data? Are they able to tell if it is Facebook or Twitter that should run on Blackberry Social or others that are using data? 

5 replies

Userlevel 7
What version of the BBOS are you running?
10 with all the current updates. on a Q10 device.
Userlevel 7
in that case i don't believe there is still blackberry social on BB10 devices and all that traffic counts towards data.
Userlevel 7
Badge +4
In any case, the only information koodo can see is the total amount of data used, not what it is being used by.
Just as I suspected, yet they are charging me for BB Social. Calling them again tomorrow.
Thanks

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