Charged $14.00 for Easy Roam US on Tuesday Oct 31st.
Cellular Data and Data Roaming turned off before crossing land border.
Airplane Mode also turned on before crossing land border.
Need $14.00 charge dropped, please flag Koodo Rep ASAP.
Best answer by Dinh
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+4
Did you ever receive a text from Koodo that you were roaming on that date?
Anyway, I will flag a rep here. In the future, if you were come close to the border, you can turn off automatic carrier selection and manually select Koodo. That would help. More here
https://www.koodomobile.com/en/help/understanding-how-youll-be-charged-while-travelling
+4
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