Hi, I was able to see how many months of credits were still available under BILLING when logging into Koodo online. I no longer see this in Account / nor transaction history. Is this feature no longer available online ? If not, how can I find out this info? Thanks.
Userlevel 7
+4
Koodo updated their system. As of now, I don’t think you could find those information anymore. you would have to look into other detail in the PDF bill.
Userlevel 7
+4
Hi
We were unable to find your account based on your community profile.
Please Log into your community account using your self serve account so we can look into it.
My community and self serve accounts are different. I can send you my koodo account , but i'm just looking to see what happened to My Account / transaction History ? Not a big deal question. I was able to see my crefits before. Let me know what you need.
My community and self serve accounts are different. I can send you my koodo account , but i'm just looking to see what happened to My Account / transaction History ? Not a big deal question. I was able to see my crefits before. Let me know what you need.
If you can log out of the community and re-login to the community with your Koodo self Serve account, the rep can look into your credit remaining info
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