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weird bill

  • 23 November 2021
  • 3 replies
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My bill for this month is weird. I definitely applied for 10GB of data, text messages & phone calls are unlimited when I first signed up for the plan, but this month's bill says that additional charges were incurred by phone call. Of course, it's not an international call. Did my plan change? If my data plan has changed, I think it's invalid because there's no notice received about it. And if I should keep that bill with that money, I would rather use another company's carrier plan. Please check and correct my charged bill right away. I am so frustrated and angry.

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Best answer by Mayumi 23 November 2021, 23:44

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Userlevel 7
Badge +4

When did you sign up?

Is this your first bill?

The charge for calls are made to Canadian number? Or US number? 

My first bill was on August, this month bill is 4th.

Calls from USA, but I never called. It says I called for 67 minutes, but if I really called, there's no way I can't remember.

 

Userlevel 7
Badge +4

My first bill was on August, this month bill is 4th.

Calls from USA, but I never called. It says I called for 67 minutes, but if I really called, there's no way I can't remember.

That number belongs to the New York State Board of Pharmacy customer service line. Does that ring any bells?

http://www.op.nysed.gov/contact.htm

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