Koodo Community

Unknown in-app Purchase Charge

  • 7 January 2022
  • 4 replies


On my last bill there is an in-app purchase of $14.99 that I have no clue where it came from. Is there a way to get more detail on what I may have subscribed to accidently?




4 replies

Userlevel 7
Badge +4

Hi @ateeter 


It looks like it was about a third party app - monthly subscription, that was canceled shortly after, we have sent you a PM with more details about the app subscription.

Koodo only offers billing for third party vendors, however purchases are made with them.

I also have charges on my Dec and new bill for in-app purchases that I have no idea what they are for.


please help.



Userlevel 7
Badge +4

Hi @SLynne 

It seems there was a subscription to an app/service, I have sent you a message with more details. 

I’m getting two charges for $4.99 on each bill, and I don’t know what they are. I want them gone...