I am seeing a charge that says Application Purchase = $22.99 and 411 = $3.50. I’ve never seen these charges before. What is going on ?
Hey there,
I invite you to take a look here :
It seems that you may have made an application purchase and used the 411 service, resulting in the charges on your invoice. The charge of $22.99 corresponds to an application purchase, while the charge of $3.50 is related to using the 411 service.
I also suggest you review your SMS history: Check the messages on your device for any SMS notifications or confirmations related to application purchases. Look for messages that match the date and time of the charges.
I am pretty sure i havent made any online purchases within the past few weeks. What is a 411 charge anyway ? what service is it?
I’ve checked my phone on sms or email, there is no purchases made
I am pretty sure i havent made any online purchases within the past few weeks. What is a 411 charge anyway ? what service is it?
I’ve checked my phone on sms or email, there is no purchases made
It is a Directory Assistance service routing to the local telephone service centre.
I am pretty sure i havent made any online purchases within the past few weeks. What is a 411 charge anyway ? what service is it?
I’ve checked my phone on sms or email, there is no purchases made
Online pruchases or purchases through an application on your phone too.
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