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I never got any notification of my plan changing and somehow I was charged double this month from what I usually pay?? Is this reversible and how much am I going to have to pay going forward because I will be leaving if that’s the case.

Double? Sounds like something else happened. Did you perhaps still need to pay your previous invoice?

You can download your pdf invoice to see what the extra charge is for. 

Hi ​@Nush you had a recurring bill credit for 24 months that expired on the most recent bill. If you’re interested in a new rate plan you can check the pre-loaded offers in your self serve to see if you find something you’d like. 

Here is a guide to changing your plan https://www.koodomobile.com/en/help/changing-your-rate-plan

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