Greetings,
I paid my monthly due payment through my bank interac account, but it didnt reflect on my mobile line.
Pls assist.
Attached is the proof of payment.
If you’ve been disconnected, you can dial #227 to speak with the billing department directly.
If youre not sure about being able to maintain payments going forward, I suggest looking at prepaid options. It doesn’t impact your credit score. You can let it go 89 days before it gets cancelled until you top it up again.
Userlevel 7
+4
Greetings,
I paid my monthly due payment through my bank interac account, but it didnt reflect on my mobile line.
Pls assist.
Attached is the proof of payment.
When did you make the payment? Through Interac click2pay, it may take 2 - 3 business days for the payment to be posted on your Koodo account
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.