Hello. My SIM card just arrived yesterday (Sept. 22nd, 12 days after I subscribed). I am setting up my Koodo account today and upon registering, I saw I have been billed since Sept. 13th. I would like the extra charges to be removed as I am already being charged by telus for my old service. I assume that will change today, which is when I will start using the Koodo service and is when the charges from Koodo should start.
Please advise how I can get this matter resolved.
Best answer by DinhView original