Koodo Community
Question

facebook messaging

  • 21 June 2022
  • 2 replies
  • 23 views

I am abroad and want to pause my services with Koodo and have been advised to message you on Facebook, which I did, and haven’t heard anything back in a day. Please advise or better yet give me an email instead of Facebook (why use Facebook?).


2 replies

Userlevel 7
Badge +4

Facebook isn’t instant, it usually takes some time to get back to you. Have you heard from them yet?

Userlevel 7
Badge +4

How long will you be abroad? Putting your services on seasonal hold will still cost $15 per month

https://www.koodomobile.com/help/keeping-your-account-open-when-travelling

 

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