My current phone plan provides 12 GB of Shock-free data. On April 26 (my billing period was April 6-May5) I received the auto text to my phone that I was at the 50% mark. But no more notifications after that (usually there’s another one when you reach the 90% mark) after that. Today I get my bill and I see I’ve been charged $13 for additional data. I never added this myself and my understanding is that the whole point of shock-free data is that it stops data once you reach your limit, so how am I being charged for this?
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