Koodo Community
Question

Credit balance need help

  • 12 January 2022
  • 1 reply
  • 33 views

Hi,

I had a Koodo line in the past (about 4 years ago) and I get this letter from Koodo which indicates that I have a credit balance “You have a credit balance-No payment is required this month” how may I proceed to withdraw that credit balance so that I can stop receiving the letters from Koodo

 

Thank you


1 reply

Userlevel 7
Badge +4

Does it state what the amount is? I’d suggest sending a private message to Koodo via FB Messenger or DM via Twitter to get it sorted out.

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