Koodo Community

Charged for roaming even though I have not been close to US

  • 20 November 2022
  • 2 replies


On my November 2022 invoice, I have been charged $10 US Data Roaming even though I have not left Victoria BC or gone anywhere close to the US boarder.  

Please help reverse this charge. Thank you in advance.

2 replies

Userlevel 7
Badge +4

I’ll flag a rep to look into this for you!

Userlevel 7
Badge +4

Hi @ChetanS 

We can see that you managed to get assistance over the phone in the meantime. if you have any further questions, fee free to post them here, we will be happy to help.