In the past 4 months I’ve been continuously charged for roaming fees without having left the country. Koodo must’ve done something different with their networks or satellites because I’ve been with them for 3 years and I’ve never been charged and now it happens on each monthly bill.
When these charges occur I’m actually further North in Canada and working or hiking in the bush. When I get a text it states welcome to the USA via AT&T. Although it’s only a 45 cent charge, if not dealt with it’ll continue. It frustrates me to have to deal with this because, lately, each month there seems to be an additional charge on my account for no reason. I knew when I got the text that I ought to take a screen shot because it would likely show up again on this month’s bill.
I followed the directions from the Koodo rep on how to set up my phone so as to avoid this in the future but here I am again.
