I got the black friday deal that was $65, with a $20 credit each month for 2 years. Have yet to see the credit or back pay. Please help!
Best answer by Flo Koodo
View original
Userlevel 7
+4
Did you port/ transfer number in after you sign up? It usually caused drop of credit. But it can be fixed.
I kept my old number from my old phone.
Userlevel 7
+4
Ok.let me flag a rep to check your account :)
Userlevel 7
+4
Hi
We have reviewed the account and we have applied the missing credit for the first 6 months (reflected on the current bill). The remaining credit will apply automatically starting with the next bill.
We are sorry for the inconvenience created!
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.