Koodo Community

Black friday credits

I got the black friday deal that was $65, with  a $20 credit each month for 2 years.  Have yet to see the credit or back pay.  Please help!


Best answer by Flo Koodo 24 May 2023, 22:14

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4 replies

Userlevel 7
Badge +4

Did you port/ transfer number in after you sign up?  It usually caused drop of credit. But it can be fixed.

I kept my old number from my old phone.

Userlevel 7
Badge +4

Ok.let me flag a rep to check your account :)

Userlevel 7
Badge +4

Hi @Bean00 


We have reviewed the account and we have applied the missing credit for the first 6 months (reflected on the current bill). The remaining credit will apply automatically starting with the next bill.


We are sorry for the inconvenience created!