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Billing page not working

  • 10 July 2024
  • 4 replies
  • 33 views

Billing page wont load on either the mobile or regular site .I get an error page instead. Yes I cleared my cache. No, I’ve made no recent changes to my account, which I’ve had for years.

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Best answer by Dinh 10 July 2024, 15:38

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Userlevel 7
Badge +4

Is today your billing date? Sometimes they had maintenance at night as well. I would try to refresh the page to see if the bill can show up or not.

Userlevel 7
Badge +4

Hi @rshaw62 

Do you have this error only with the Billing page?

Does it happen with other sections in self serve?

 

Hi @rshaw62 

Do you have this error only with the Billing page?

Does it happen with other sections in self serve?

 

Yes, the rest of the site loads fine, except some pages have missing billing data

Is today your billing date? Sometimes they had maintenance at night as well. I would try to refresh the page to see if the bill can show up or not.

No

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