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Bill credits not showing up

  • 12 January 2022
  • 1 reply

Hey! So I opened 2 lines - one for my mom and one for my sister under my account during the Black Friday deals. I don’t see the bill credits being applied to the first bill I just got. 

Does it take a few cycles to show up? 

It was $10 off for 16 months for my moms line, and $10 off for 24 months for my sister. (Both would be $45/20GB BYOD plan after the discount)


Best answer by Flo Koodo 12 January 2022, 20:09

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Userlevel 7
Badge +4

Hi @pinkturtle 

It looks like discount was applied on the temporary phone numbers this bill, starting with next bill, it will be reflected to the numbers that were changed to.