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Question

2 bills later, Fiona charges still not waived

  • 3 November 2022
  • 4 replies
  • 76 views

I am now on my second bill since Hurricane Fiona and I still have not been credited for the extra data I had to use during the hurricane. When will this be showing on my bill?


4 replies

Same here! Following!

Userlevel 7
Badge +4

I am now on my second bill since Hurricane Fiona and I still have not been credited for the extra data I had to use during the hurricane. When will this be showing on my bill?

Can you provide a screenshot of your bill? Make sure to remove any personal details, as this is a public forum.

Same here!

Userlevel 7
Badge +4

Koodo mentioned that you would receive credit in December bill.https://community.koodomobile.com/billing-payments-66726/confusion-about-fiona-data-overages-7814329

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