I've suspended my account after dropping my phone in water, I tried all the tricks to dry it out, no such luck. but I thought my bill would be much less after suspending it, its actually higher than usual, I know the phone isn't being used, so it cant be accumulating data charges or anything. I'm very confused. I am also not sure of my options for replacement? I have a balance of $200 on my tab still, but I need a new phone, can a representative please help me? please don't tell me to call in, as I do not have a working phone.