I started my wife's phone and mine on a new KooDoo plan.. I am actually feeling better taken care of with Chatr for God's sake! This screw the customer over with dead end phone call, condescending jargon about 80% of the people are better served by bots is demeaning and stupid. You didn't port our numbers correctly and it was hell trying to get a call back because you pigeon hole the customer into trying to get through your bs. Now I am being charged for 8-10 days of a number which couldn't receive texts or incoming calls because you wouldn't return my calls. I have been fighting to even get a gdam agent for F's sales.. this is total BS!
Best answer by Futiless
Nope the system gladly transferred me from phone, to automated system had me describe the problem take my name and number and when it was supposed to provide a time to schedule a call back the system transferred me here. This has happened for the last several days as the schedule call back is always "full". Last Friday I scheduled a call and never got a call back at all. This is unreasonable and poor service standing in my face and implying I have done something is not a responsible way to imply how a new customer be handled. I have been without service for ten days and had to pay for them. Now deal with this is my spare time and have fanboys Ra Ra the hell out of me is too much really!