Koodo Community

Community

Solved

Why the data is not rolling over to the next month. Why does it have to be reset to 0 at the end of the bill cycle?


Why the data is not rolling over to the next month. Why does it have to be reset to 0 at the end of the bill cycle?

It's like I bought a bucket of fried chicken from somewhere. I can eat it, save it in the fridge, or give it a dog. The seller has no right to take care of my fried chicken.

If we purchased the data, why can we deal it the same way instead of we are losing it at the end of the billing cycle. We are not renting or borrowing the data I suppose?

3 replies

Userlevel 7
Badge +4
Hello Kong.

This idea has been suggested a while back for postpaid but it hasn't been accepted. Maybe it will be in the future, but for now, roll-on data only applies to prepaid!
Hi Robert,

I mean this is not really about the issue of an idea been accepted or not or under whatever circumstances it would. It's more about is this the correct behavior in the first place.

When we pay for the service, do we own them? If we are owning them, why can't we have the full ownership on it?

Userlevel 3
Kong wrote:

Hi Robert,

I mean this is not really about the issue of an idea been accepted or not or under wh...

Unfortunately all the service providers today (and I include ISPs here...) have milked the current model to their advantage.
As a matter of fact, they seem to be actually counting on the subscriber to go OVER the monthly allocated resource (data or minutes or GB) and pay absurd overages. 
CRTC has stepped in but could not/did not solve the overage problem completely...let alone force the providers to follow the carry-over logic.

We need to stick to that bucket of KFC wings in the mean time...paying an arm and a leg for services will prevent us from getting any fresh ones 🙂

Reply