I paid my August bill in full on August 21 and it’s still showing as past due, plus I’m being charged a late fee.
Best answer by nim4165
Check your bank account to make sure your payment has been made on the early date you mentioned, Check your self serve account to make sure that your payment was documented (and when). If all is ok, ask for a callback. Talk to the billing department, explain your situation and ask for an explanation.