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Why if I ́ve already made two payments, have a bill (the PDF one) that doesn't reflect none of those payments?

I want a printed version of my bills, and those doesn't show the payments I already made (first two), one in October and one today

2 replies

Userlevel 7
Badge +4
Bills are just that bills they are not receipts.
Userlevel 7
Badge +4
The payment completed today wont show until your next bill.

The payment in October depends on when you paid it and when your billing cycle is.  If it was too close to your next billing cycle it will not show on this bill since they is a cut off on when they generate the pdf ebill