Koodo Community

why has my billing gone up

why is my bill jumped to 64.13 when normally i only pay 29.20$ can. Please is this possible?

3 replies

Userlevel 7
Badge +4
I guess it's possible. What does the details on your ebill tell you when you download the PDF from self serve?
Userlevel 5
It could be to calling long distance, it could be for roaming charges, or using too much data. These are the main reasons for a bill being more expensive than what you are used to. As Dennis said, the best thing to do is to look at your bill
Userlevel 6
@Marlon In case you are still wondering.....your bill will change based on how YOU use the phone.