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Why has my $65 bill gone up to $300?


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Best answer by Sophia 14 September 2014, 17:32

You can check page 3 of your invoice in self service, Kathy, because we can't see your account at all 🙂 There could be several reasons: did you travel outside of Canada? Or did you download a huge amount of stuff while not on WiFi? If you think the bill is an error, you will need to call Koodo (*611) and they'll be able to help you out... hope you get it sorted!

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You can check page 3 of your invoice in self service, Kathy, because we can't see your account at all 🙂 There could be several reasons: did you travel outside of Canada? Or did you download a huge amount of stuff while not on WiFi? If you think the bill is an error, you will need to call Koodo (*611) and they'll be able to help you out... hope you get it sorted!

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