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Why don't I get notified when my minutes are almost up? It's done for Data.


Absolutely ridiculous that my overtime is more than my monthly bill for data and minutes.  Had I received a warning, I would have upgraded my plan and paid an additional 15$ instead of $75 or whatever it was feel ripped off.. like $0.50 a minute for local calls you've got to be kidding me!

4 replies

Userlevel 7
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You can get some sympathy here.

But in the long run, it generally pays to do a survey of what your calling patterns are and buy a plan accordingly ahead of time. Upgrading your plan would have provided some relief, but would not have erased any overages, since everything is [i]pro-rata from your date of change.

If you are normally a low-level consumer like me, prepaid may be the way to go. No surprises: when the tank runs out, refill it please or the car won't move. No surprise charges.

The answer that you may hear, but not the one you want, is that most phones have usage tracking and since you have internet access, self-serve is (almost) always available, and you are responsible for your own planning.

FWIW, I'm not affiliated with Koodo in any way and have learned many things through hard knocks and observing this board.
Thanks for the reply. I did pick a plan based off my regular usage... Its very seldom that I go over my minutes. But the cost per minute is insane especially since they were local calls.
Userlevel 7
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Crystal DeVries wrote:

Thanks for the reply. I did pick a plan based off my regular usage... Its very seldom that I go ...

Crystal, you can change plans once a month with us, so if you think you anticipate that you would use more minutes it may be worthwhile changing plans. We currently have a $55 plan that comes with one gb of data and unlimited minutes.

  
Userlevel 7
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Crystal DeVries wrote:

Thanks for the reply. I did pick a plan based off my regular usage... Its very seldom that I go ...

A(greed).

You always want to avoid overage, be it minutes, data or bumping your head against your credit card limit.

If you want to see insane pricing, look at the terms and conditions of most US bank-issued credit cards where it can cost you $25-$50 to go over your credit limit or cover any small overdraft. Order a $12 pizza when you only have $8 in your account and it could cost you an extra $100 if you miss paying for it on your next credit card bill or bank statement. Getting your credit or ovedraft limit raised ahead of time is generally a freebie.

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