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why does my $30 plan cost $39

My bill is $39 without tax, I have a $30 plan that I have come nowhere near exceeding in any aspect.

3 replies

Userlevel 2
And what does your bill show you when you read page 3?
Userlevel 7
Log in to self-serve, go to Billing, then E-Bill and then choose the bill you want to see and like Myke said, go to page 3. The bill will tell you everything.
Userlevel 7
Badge +4
Is this your first bill? If so your first bill includes a partial charge from your activation date to the end of your billing cycle. Plus the next full month in advance.