Koodo Community
Question

Why did my rates increase?

  • 30 August 2019
  • 1 reply
  • 86 views

My plan is supposed to be $40/mo + taxes, which comes to roughly $45. A few months ago, I paid on the "pay by X date" date, but my bill was $48 which I had assumed was my fault. I have been paying on time since, but the amount has stayed the same. I checked and the rate is now $43/mo. What happened?

1 reply

Userlevel 7
Badge +4
The fee of the $40 1 GB plan went up to $43 effective May 1st. Affected customers were informed by email/text message about a month prior to that.

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