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Why did Koodo change to per minute billing?

  • 27 June 2012
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Hello, I would like to know why Koodo has decided to discontinue per-second billing. It is a great idea for its customers and it provides customers with a better way to manage their minutes used. I believe that it is in the company's best interest to offer per-second billing as it makes them more competitive against its competitors.
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Best answer by Ahmad 27 June 2012, 15:47

This is the "official response" from Ashley Levy, from Koodo. "Over the years we have tried our best to be innovative and revolutionary in the cell phone industry. Some of the ways we did that was offering a flexible tab option for customers interested in buying a new phone, removing Canadian long distance charges, and most recently introducing call display and voice mail. A lot of these changes had to be done with our business and customer needs in mind. Keep in mind that all customers that had per second billing before the change won't lose this feature unless they change their plan themselves. For those that are new entrants, per-minute billing will only be felt if you exceed your monthly plan buckets and can be avoided by choosing a plan with enough minutes to cover their usage. You'll still benefit from no roaming and Canada-wide plans which now include Call Display and Voicemail, Data Saver as low as $5/month, and the marvelous tab."
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This is the "official response" from Ashley Levy, from Koodo. "Over the years we have tried our best to be innovative and revolutionary in the cell phone industry. Some of the ways we did that was offering a flexible tab option for customers interested in buying a new phone, removing Canadian long distance charges, and most recently introducing call display and voice mail. A lot of these changes had to be done with our business and customer needs in mind. Keep in mind that all customers that had per second billing before the change won't lose this feature unless they change their plan themselves. For those that are new entrants, per-minute billing will only be felt if you exceed your monthly plan buckets and can be avoided by choosing a plan with enough minutes to cover their usage. You'll still benefit from no roaming and Canada-wide plans which now include Call Display and Voicemail, Data Saver as low as $5/month, and the marvelous tab."