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Why am I not getting my colleague discount on my koodo bill


3 replies

Userlevel 6
You mean employee discount??
Should be applied automatically.
If there are any overages on your bill this month, you wouldn't get a discount off those.
Just your monthly plan.

For more details it's better to just call into customer service at *611 from your cell and talk to them.
Userlevel 5
Hey Ruth,

Your best bet is to contact your manager or the manager of the cell department for more information.

Thank you!
I am now getting my employee discount, thanks koodo for great customer service

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