Koodo Community



Why am I being charged $5.00 more a month to upgrade?

I just got an email from Kodoo with an offer to upgrade my phone to Nexus5 for $11.00. I currently have $15.00 left on my tab to pay off. So when I went to see a Kodoo booth attendant they said sure you can pay off your $15.00 and pay the $11.00 but we will also add on an extra $5/month for the next 24 months because you are switching phones... how is this an upgrade if you are still charging me more for my new phone?

2 replies

Userlevel 7
Are you financing the phone on tab medium? That would explain the charge.
Userlevel 7
Badge +4
Take a look at this : http://help.koodomobile.com/getting-started-with-koodo/the-tab-what-it-is-and-how-it-works